Legionella Treatment for Domestic Water Systems
How can we, at PTS, help with Legionella Treatment for Domestic Water Systems?
The water systems within our homes are essential, yet their safe operation often goes unnoticed. However, potential risks, such as the presence of Legionella bacteria, require careful consideration. These bacteria can cause Legionnaires’ disease, a serious form of pneumonia. Understanding legionella treatment for domestic water systems is therefore crucial for maintaining a safe domestic environment, particularly within the UK regulatory context.
Expert Support for
All Your Needs
All Your Needs
While our specialised Legionella Treatment for Domestic Water Systems is a core service, it represents just one aspect of our comprehensive offerings at Pipe Testing Services (PTS). Here’s a listing of our additional services related to ensuring the safety and compliance of your domestic water systems:
- Chlorination Services
- TMV Installations
- Rising Mains Pressure Testing
- Dechlorination for environmentally-safe discharge
- Pipe butt fusion and electrofusion welding
- Trenchless rehabilitation using HDD and pipe bursting
- Flow monitoring and leak detection surveys
- Legionella Contractor services – risk assessments, testing, monitoring and legionella control
Understanding Legionella Risks
in Domestic Water Systems
Legionella is a common bacterium found naturally in freshwater sources. While typically harmless in low concentrations, it can pose a significant health risk when it proliferates within man-made water systems, including those found in residential properties.
Certain conditions favour the growth of Legionella bacteria:
- Water Temperature: The optimal temperature range for Legionella growth is between 20°C and 45°C. Temperatures above 60°C are lethal to the bacteria, while temperatures below 20°C induce dormancy.
- Water Stagnation: Areas where water does not regularly circulate, such as infrequently used outlets (showers, taps) or dead-end pipework, provide ideal environments for bacterial multiplication.
- Nutrient Sources: Biofilms, scale, rust, and sediment accumulating within pipes, tanks, and fittings can provide nutrients and protection for Legionella.

Related: Take a look at our recent blog on legionella control within the hospitality industry, and how best to protect guests, of all ages
Potential sources of Legionella contamination within a home include hot water storage cylinders (if temperature is inadequate), shower heads (particularly if affected by scale), infrequently used taps, and potentially other water-containing appliances like humidifiers if not properly maintained.
Infection occurs through the inhalation of contaminated water aerosols (fine droplets). Although anyone can be infected, individuals with higher susceptibility include the elderly, smokers, and those with compromised immune systems or pre-existing respiratory conditions. Maintaining good water hygiene within domestic properties is essential.
Legal Obligations for
Landlords Regarding Legionella
While homeowners primarily focus on the safety of their own households, landlords in the UK have specific legal obligations concerning Legionella control. Under health and safety law, landlords owe a duty of care to their tenants, which includes taking reasonable steps to manage the risk of Legionella exposure. Fulfilling the landlords legionella responsibility.
What constitutes ‘reasonable steps’ typically involves:
Risk Assessment
Identifying and assessing potential sources of Legionella risk within the property’s water system. For many domestic properties, this involves evaluating factors like water storage, temperature regimes, pipework configuration, and usage patterns. While straightforward assessments might be undertaken by a competent landlord, professional assistance is recommended for complex systems or where uncertainty exists. Learn more about our PTS Legionella Risk Assessments.
Risk Management
Implementing appropriate control measures to mitigate identified risks. Common measures include:
- Maintaining correct water temperatures: Ensuring hot water is stored at 60°C or above and distributed so it reaches outlets at 50°C or above (55°C in healthcare settings), while cold water is kept below 20°C.
- Preventing water stagnation: Advising tenants on the importance of regularly flushing infrequently used outlets.
- Maintaining system cleanliness: Ensuring water tanks are clean, covered, and insulated.
- Managing specific components: Considering the installation and maintenance of Thermostatic Mixing Valves (TMVs) where required to prevent scalding, while managing associated Legionella risks. See our TMV Services Page.
Record Keeping
Maintaining records of the risk assessment findings, control measures implemented, and any monitoring or maintenance activities undertaken.
Neglecting these responsibilities can lead to significant legal and financial consequences, particularly if tenant health is compromised.
Essential Preventative Measures
for Domestic Water Systems
Both homeowners and landlords can implement fundamental practices to minimise Legionella risks
- Maintain Correct Water Temperatures: Ensure the hot water system consistently stores water above 60°C and distributes it effectively, while the cold water supply remains below 20°C. Periodically check outlet temperatures.
- Regular Flushing: Flush infrequently used taps and showers for several minutes at least weekly (e.g., in guest rooms or after absences) to prevent water stagnation. Minimise aerosol generation during flushing where possible.
- Outlet Cleaning: Regularly clean and descale shower heads, tap aerators, and other outlets where scale and biofilm can accumulate.
- Tank Maintenance: Ensure cold water storage tanks are clean, securely lidded to prevent contamination, and properly insulated. Hot water cylinders should also be adequately insulated to maintain temperature.
Professional Legionella Treatment Options
In situations where preventative measures are insufficient, or following a risk assessment identifying significant concerns or positive Legionella sample results, professional intervention may be necessary. Effective legionella treatment domestic water systems UK requires expertise.
Common treatment methods include:
Thermal Disinfection
This process involves increasing the hot water temperature substantially (typically to 70°C or higher) and circulating it throughout the entire system, including all outlets, to kill bacteria. This method requires careful management to mitigate scalding risks during the procedure.
Chemical Disinfection
Utilising approved biocides, such as chlorine or chlorine dioxide, to disinfect the water system. This is particularly effective against biofilm contamination. Pipe Testing Services provides professional chlorination services tailored for domestic systems.
- Visit our PTS Chlorination Services. Accurate application, contact time, and subsequent flushing are critical for safety and effectiveness.
The selection of the most suitable treatment method depends on factors such as the nature of the contamination, the system design, and risk assessment findings. Due to the technical nature and safety considerations, professional execution is strongly recommended for disinfection procedures.
Services Offered:
Pipe Testing Services
While basic preventative measures are essential, engaging professional water hygiene specialists like Pipe Testing Services (PTS) offers significant advantages, particularly for landlords fulfilling legal duties or when complex issues arise.
Key benefits include:
- Expert Risk Assessments: Our trained assessors possess the knowledge to conduct thorough legionella risk assessments identifying potential hazards often missed by untrained eyes. We provide comprehensive reports with clear recommendations.
- Safe and Effective Treatments: When disinfection is required, our technicians perform treatments like chlorination safely, effectively, and in accordance with industry standards, minimising disruption and ensuring thoroughness.
- Accredited Testing: We facilitate UKAS-accredited home water system legionella testing providing reliable data on the presence and concentration of Legionella bacteria.
- Compliance Assurance: Engaging a competent contractor provides landlords with evidence of proactive risk management, supporting compliance with legal obligations.
- Technical Expertise: With extensive experience in water hygiene across various property types and facilities, PTS brings practical knowledge and tailored solutions. We understand diverse domestic water systems and apply appropriate strategies.
PTS offers a comprehensive suite of domestic water hygiene services:
- Legionella Risk Assessments
- Water Sampling and UKAS-Accredited Testing
- System Chlorination and Disinfection
- Thermostatic Mixing Valve (TMV) Installation and Servicing
- Water Tank Cleaning and Refurbishment
- Remedial plumbing works related to water hygiene



Service Costs and Considerations
Understanding the costs associated with professional Legionella control is important. We recognise that managing property expenses is a key consideration for homeowners and landlords. Pricing for services such as risk assessments or disinfection depends on factors like property size, water system complexity, and the specific services required.
Investing in professional services should be weighed against the potential risks and costs associated with non-compliance or, more critically, a Legionella outbreak.
Pipe Testing Services is committed to transparency. We provide clear, itemised, no-obligation quotations following an assessment of your requirements, which may include a site visit. Our objective is to deliver cost-effective, efficient, and compliant solutions.
Contact Pipe Testing Services for Expert Assistance
Ensuring the safety of your domestic water system against Legionella risks is a vital responsibility. Whether implementing routine preventative measures or requiring professional assessment and treatment, proactive management is key.
If you have concerns about Legionella in your property, require a professional risk assessment, testing, or treatment services, please contact Pipe Testing Services. Our experienced team, based near Lichfield, Staffordshire, provides expert support to homeowners and landlords.
Discuss your water hygiene requirements with our team:
- Telephone: 01922 451646
- Email: enquiries@pipetestingservices.co.uk
- Address: Visit us at Unit 27 Birchbrook Industrial Estate, Shenstone, Lichfield, Staffs, WS14 0DJ.
- Online Enquiry: Please use our main contact form at the top of the page.
We are dedicated to delivering reliable, compliant, and effective water hygiene services to safeguard your property and its occupants.